VBFA NORTH LOGAN, LLC respects the privacy of every visitor, client, contractor and partner who interacts with our website and our engineering services. This Privacy Policy describes the categories of information we collect, the reasons we collect it, the ways we protect it, and the choices available to you. It applies to our public website, our project communication and any service we deliver under the computer integrated systems design discipline.
We are a United States company located at 181 E 5600 S, Salt Lake City, 84107-6108, United States (US). Questions about this policy may be sent to office@vbfanorthlogan.lol or by calling +19405738554.
1. Scope of This Policy
This policy covers the website located at www.vbfanorthlogan.lol and every page, form and communication channel operated by VBFA NORTH LOGAN, LLC. It also covers the personal information we process while providing computer integrated systems design, integration, commissioning and managed support services to our clients.
This policy does not cover information that other companies collect independently. When a project involves a third party platform, a hardware vendor portal or a cloud service that you access directly, the privacy policy of that third party governs its own collection practices. We encourage you to read those policies before submitting information to them.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the website or submit personal information to us.
2. Information We Collect
We collect several categories of information depending on how you interact with us. Not every category applies to every person, and we only collect what we reasonably need for the stated purpose.
Identity and Contact Information
When you submit a contact form, send an email or call our office, we may collect your name, email address, telephone number, company name, job title and the content of your message. This information allows us to respond to your inquiry and to route it to the right engineering discipline.
Project and Technical Information
During an engagement we may receive building drawings, point lists, device schedules, network diagrams, control sequences, facility addresses and equipment inventories. Some of this material is technical rather than personal, but it can occasionally contain names, phone numbers or email addresses of facility staff embedded in documents.
Billing and Commercial Information
For contracted work we may collect purchase order references, billing contacts, remittance details and tax identifiers that are necessary to invoice for services. We do not store full payment card numbers on our own systems, and card payments, when offered, are handled by a payment processor.
Website Usage Information
Our web server may record standard request data such as the pages requested, the date and time of the request, the referring page, the browser type and a coarse location derived from the network address. This data helps us understand how the site is used and where it fails.
3. Sources of Information
We obtain information directly from you when you complete a form, send an email, call our office or exchange documents during a project. We also obtain information automatically from your browser and device when you visit our website, as described in the cookies and analytics sections below.
We may receive information from a client organization that asks us to work with a specific facility team, in which case the client provides contact details for the people we need to coordinate with. Where a project involves a general contractor or a vendor, that party may forward technical documents that contain personal contact details.
We do not purchase personal information from data brokers, and we do not build profiles of individuals from unrelated sources.
4. Purposes of Processing
We process personal information for clear and limited purposes. These include responding to inquiries, preparing proposals and scopes of work, delivering engineering services, issuing invoices, maintaining project records, providing support and improving our website.
We also process information to protect the security of our systems, to detect and prevent fraud or misuse, to comply with legal and accounting obligations, and to enforce our contractual rights. Where we wish to send promotional material, we do so only as permitted by applicable law and always with a straightforward way to opt out.
We do not sell personal information, and we do not share it for cross context behavioral advertising.
5. Legal Bases for Processing
For individuals located in jurisdictions that require a legal basis, we rely on several grounds. We process information to perform a contract when you engage us for services, and to take steps at your request before a contract is formed.
We rely on legitimate interests to operate and secure our website, to respond to business inquiries, to maintain project records and to improve our services, balanced against your rights and expectations. We rely on consent where we send optional marketing communications or where the law requires consent for a specific activity.
We process information to comply with legal obligations, including tax, accounting and record keeping requirements. You may withdraw consent at any time for activities that rely on consent, without affecting the lawfulness of processing that occurred before withdrawal.
7. Analytics and Measurement
We may use privacy conscious measurement tools to understand aggregate traffic patterns, such as which pages are visited most and where visitors leave. Where possible we configure such tools to avoid collecting full network addresses and to respect browser privacy signals.
Analytics data is used in aggregate to improve site structure, content clarity and accessibility. We do not use analytics data to identify you personally, and we do not combine it with project records.
If we adopt a new measurement tool in the future, we will update this policy to describe it and, where required, request consent before it is activated.
9. Service Providers and Subprocessors
We rely on a small number of reputable providers to run our website and practice. These may include a web hosting provider, an email provider, a cloud document storage provider and an accounting platform. Each provider is selected with attention to security and data handling practices.
Where we work with a provider that processes personal information on our behalf, we require appropriate contractual commitments, including confidentiality, security and limits on further use. We review these relationships periodically and remove providers that no longer meet our standards.
We do not permit our service providers to use personal information for their own independent marketing purposes.
10. Data Retention
We keep personal information only as long as it serves the purpose for which it was collected, plus any period required by law. Inquiry correspondence is typically retained for a reasonable period so that we can follow up and maintain continuity if you return with a related question.
Project records, including drawings and commissioning notes, are retained for the life of the facility relationship and for a period afterward to support warranty, maintenance and legal obligations. Billing and tax records are retained for the period required by applicable accounting rules.
When information is no longer needed, we delete it or render it anonymous in a secure manner. Where deletion is not immediately possible because information is held in backups, we isolate it and delete it when the backup cycle completes.
11. Security Safeguards
We use administrative, technical and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure or destruction. These safeguards include access controls, encryption in transit where appropriate, secure configuration of systems and regular review of our practices.
Access to personal information is limited to personnel and providers who need it to perform their duties, and those individuals are expected to handle it responsibly. We train our team on privacy and security expectations and we review incidents promptly when they arise.
No method of transmission or storage is completely secure. While we work hard to protect information, we cannot guarantee absolute security. If we become aware of a breach that affects your personal information, we will notify you and the relevant authorities as required by law.
12. International Transfers
Our operations are based in the United States, and information we collect is generally processed and stored in the United States. If a service provider processes information in another country, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or an equivalent mechanism.
By using our website or providing information to us, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.
13. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we hold about you, to ask for corrections, to request deletion, to restrict or object to certain processing, and to request a portable copy of information you provided to us.
You may also have the right to withdraw consent where processing is based on consent, and to lodge a complaint with a supervisory authority. To exercise a right, contact us using the details in the contact section. We will verify your request and respond within the time allowed by applicable law.
We will not discriminate against you for exercising a privacy right. If a request is complex or if we receive multiple requests, we may extend the response period as permitted by law and we will inform you if that happens.
14. Privacy for Children
Our website and services are intended for businesses and professionals. They are not directed to children, and we do not knowingly collect personal information from anyone under the age required for valid consent in the relevant jurisdiction.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and delete the information promptly. If we learn that we have collected information from a child without proper consent, we will take reasonable steps to remove it from our systems.
15. Client Project Data
During an engagement, we may access technical data generated by building systems, including trend logs, alarms and equipment status. This data usually describes equipment rather than people, but it can reveal occupancy patterns or staff activity. We treat such data as confidential to the client and use it only to deliver and support the project.
We do not sell client project data. We do not use it to train advertising profiles. Where we use project data to improve our methods, we aggregate or anonymize it so that the client and the facility cannot be identified.
When an engagement ends, we return or retain project data according to the contract and our retention rules, and we protect it for as long as we hold it.
16. Email and Marketing Choices
We send transactional email to respond to inquiries, share project updates and issue invoices. These messages are part of doing business with you and are not promotional in nature.
If we send promotional messages, every message includes a way to opt out. You may also contact us at any time to ask that we stop sending promotional email. We will honor your request promptly, though you may continue to receive transactional messages related to active projects or legal obligations.
We take reasonable steps to ensure that our emails are legitimate and that we do not send unsolicited bulk mail.
17. Third Party Websites
Our website may link to websites operated by other organizations, such as equipment manufacturers or industry resources. We do not control those websites and we are not responsible for their privacy practices or content.
When you follow a link to a third party site, we encourage you to review the privacy policy of that site before providing any personal information. This policy applies only to information collected by VBFA NORTH LOGAN, LLC.
18. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this policy periodically. Your continued use of our website or services after an update indicates that you accept the revised policy.
19. How to Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about how we handle information, please contact us using the details below.
Company: VBFA NORTH LOGAN, LLC
Address: 181 E 5600 S, Salt Lake City, 84107-6108, United States (US)
Email: office@vbfanorthlogan.lol
Phone: +19405738554
We will review your message and respond within a reasonable period. If your request relates to a specific project, please include the project name so that we can locate the relevant records quickly.
This Privacy Policy is published by VBFA NORTH LOGAN, LLC and applies to the website located at www.vbfanorthlogan.lol. If any portion of this policy is found unenforceable, the remaining portions continue in full effect.